Thank you for shopping with Shoesole! Please take a moment to review our comprehensive shipping policy below to understand how your orders are processed, shipped, and delivered.

1. Processing Time

Orders are typically processed within 5-7 business days (Monday through Friday, excluding public holidays) after payment verification is completed.

2. Shipping Methods

We offer several shipping options to meet your needs, including standard and expedited shipping. Shipping costs are dynamically calculated at checkout based on your delivery location and the selected shipping method.

3. Shipping Destinations

We currently ship to valid delivery addresses within India. Unfortunately, we do not support or ship to international destinations at this time.

4. Estimated Delivery Time

Delivery times vary depending on the shipping method selected during checkout and your final delivery destination:

• Standard Shipping: Usually takes 7-10 business days.
• Expedited Shipping: Typically delivers within 5-7 business days.

5. Order Tracking

Once your order has been dispatched from our warehouse, you will receive a shipping confirmation email containing your tracking information. You can use the provided tracking number to monitor your package status and estimated delivery date online.

6. Shipping Delays

While we strive to consistently meet our estimated delivery timelines, unforeseen circumstances (e.g., extreme weather conditions, carrier disruptions, or regional restrictions) may cause unexpected delays. We appreciate your patience and understanding in such situations.

7. Incomplete or Incorrect Addresses

It is crucial to provide accurate and complete shipping information while placing your order. Shoesole is not responsible for undelivered packages or lost shipments caused by incorrect or incomplete addresses supplied by the customer.

8. Shipping Charges

All shipping charges are non-refundable unless a shipment error or processing mistake occurred directly on our part.

9. Lost or Stolen Packages

Shoesole is not responsible for packages marked as delivered that are subsequently lost or stolen. Please ensure someone is available at the delivery location to receive the package or opt for a secure drop-off point.

10. Returns Due to Non-Delivery

If a package is returned to our logistics hub due to non-delivery (e.g., recipient unavailable or incorrect address), we will contact you to arrange reshipment. Additional shipping charges may apply for dispatching the shipment again.

Contact Us

By placing an order on shoesole.in, you agree to the terms outlined in this Shipping Policy. If you have any questions or concerns regarding shipping, returns, or refunds, please reach out to our support team:

Thank you for choosing Shoesole!