Welcome to Shoesole, an online footwear store operated by PS Enterprises (Proprietary owned by Pankaj Sharma, located in New Delhi, India). These terms and conditions (“Terms”) govern your access to and use of our website shoesole.in and our online store services.

1. Definitions

• “We”, “Us”, and “Our”: Refers to Shoesole / PS Enterprises.
• “You” and “Your”: Refers to the user, visitor, or customer of our website and online store.
• “Products”: Refers to the footwear products and accessories offered for sale on our platform.

2. Use of Our Website and Online Store

• You must be at least 18 years of age or accessing the site under parental supervision to place orders on our platform.
• You agree to provide accurate, current, and complete information when registering an account or making a purchase.
• You are solely responsible for maintaining the confidentiality of your account credentials and password.
• You agree not to use our website or online store for any unlawful, fraudulent, or prohibited activity.

3. Orders and Payment

• All orders placed through the website are subject to product availability and order price confirmation.
• We reserve the right to refuse, limit, or cancel any order for any valid operational or safety reason.
• Payment must be made in full at the time of placing an order.
• We accept various secure online payment methods including Credit Cards, Debit Cards, Net Banking, and UPI.

4. Pricing and Promotions

• Product prices listed on the website are subject to change without prior notice.
• We reserve the right to modify, suspend, or cancel any promotional offer or discount scheme at any given time.

5. Shipping and Delivery

• We use reasonable endeavors to dispatch orders within 3-5 business days after order confirmation.
• Delivery estimates provided at checkout are indicative and may vary based on carrier logistics and location accessibility.
• It is your responsibility to provide a complete and accurate shipping address to avoid delivery failures.

6. Returns and Refunds

• You may request a return or exchange for eligible products within the return window specified in our store policy.
• Returned items must remain in their original condition, unworn, with all original tags and packaging intact.
• Approved refunds are processed back to the original payment channel within 5-7 business days of quality approval.

7. Intellectual Property

• All intellectual property rights, graphics, brand logos, code, and content on this website belong to PS Enterprises.
• You may not copy, reproduce, modify, distribute, or republish any material without our explicit prior written consent.

8. Liability and Indemnity

• We are not liable for direct or indirect damages arising out of your inability to access or use our online store.
• You agree to indemnify and hold harmless PS Enterprises against claims, losses, or costs arising from your breach of these Terms.

9. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Delhi, India. Any legal proceedings or disputes shall fall under the exclusive jurisdiction of the courts in Delhi.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Your continued use of shoesole.in following any updates signifies your acceptance of the revised Terms.

11. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please reach out to us:

By using our website and online store, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.